By placing an order with Stella Moon you agree to the following.
If for any reason you are not satisfied with your online order, (ie. the size was not correct or you don’t like the colour) you may return the articles for an exchange of size or store credit only.
Please contact customer care to book your returns request at firstname.lastname@example.org or use our contact form.
Customers have 14 days from receiving their items to return them - return postage is at the buyers expense (see note). Eligible articles must be returned in their original state; unworn, undamaged and in their original packaging. Stella Moon has the right to refuse the return of items that are received in an unacceptable condition.
Stella Moon does not offer returns on sale items; items purchased using a discount code are eligible for return.
We strictly do not issue refunds unless a product on the very rare occasion, is faulty.
Orders may be cancelled ONLY within 24 hours of being paid for.
NOTE: For our Australian customers, we have an Australian address you are able to return your items to.